From 25 July 2025, organizations will be able to make full use of the e-Tax Office mobile app. This is a groundbreaking change that will significantly simplify tax matters for companies, foundations and associations.

An organization account is a dedicated account assigned to a specific company, foundation or association. It gives organizations access to the full range of e-Tax Office services, both via the website and the mobile app.

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Key benefits for organizations

First of all, it should be remembered that before 25 July, e-Tax Office was only available to natural persons. Extending this functionality to organizations is undoubtedly a step towards meeting the needs of taxpayers, especially considering that some applications can only be submitted via e-Tax Office, e.g. applications for binding rate information or notifications of intent to issue e-invoices with attachments.

e-Tax Office offers organizations full availability around the clock, enabling them to deal with official matters from anywhere without having to visit the office in person. In addition, the system also brings measurable time and cost savings. Organizations can submit most documents without the need for a qualified signature, apply for certificates free of charge and gain immediate access to their full tax history.

Data security is ensured by an encrypted connection and authorization via a trusted profile or polish e-ID. Administrators have full control over who has access to the organization’s account and what permissions individual users have.

What can you do via e-Tax Office?

The platform allows organizations to submit tax returns, send documents and registration forms, and apply for tax clearance certificates. You can also give or withdraw your consent to receive correspondence in electronic form and submit ZAW-NR notifications.

The system also provides access to a wide range of information and documents. Organizations can view their registration details, check their current tax status, receive all official correspondence in electronic form and monitor the list of active powers of attorney. In addition, a complete history of all submitted declarations is available, which facilitates accounting documentation.

How to access an organization’s account?

The process of gaining access to an organization’s account consists of three simple steps. First, the organization must submit an application for access to the head of the tax office competent for the registration of taxpayers and payers.

In the second step, the application must specify the specific natural persons with a PESEL number who will be authorized to use the organization’s account. These persons will be able to act on behalf of the organization in the e-Tax Office. In other words, the actions taken by the user on the organization’s account in the e-Tax Office will be considered as actions taken by that organization.

Finally, for each designated user, you must select the appropriate type of access. Basic access includes standard system functionalities, while extended access additionally allows you to manage other users' permissions to the organization’s account.

Although the Ministry of Finance is actively working on adapting the functionality of e-Tax Office to the needs of taxpayers, including by creating the possibility of creating an organization account, foreign entities and natural persons representing them should not be forgotten. This is particularly important given that, as indicated above, access to an organization account can only be granted to a natural person with a PESEL number. This approach may, in its own way, force foreign entities to take certain actions, e.g. to engage the services of tax advisory companies, under which, by virtue of a power of attorney, a representative with a PESEL number will be authorized to act on behalf of the organization, e.g. to submit a notification of intent to issue e-invoices with an attachment.

e-Tax Office practical tips

System administrators should be particularly careful when granting extended permissions, as this type of access should only be granted to trusted individuals. It is also important to regularly review the list of active permissions and remember that all actions taken by users on the organization’s account are legally considered to be actions of the organization itself.

For everyday users, it is essential to be able to switch between personal and organizational accounts effectively, depending on their current needs. It is also worth using the push notification feature to avoid missing important official correspondence, and regularly checking the status of settlements to avoid problems in the future.

When it comes to security, the basic rule is not to share your login details with anyone else and to log out of the app regularly on shared devices. Any suspicious activity on your account should be reported to the relevant services immediately.

Another important issue is powers of attorney. The system allows documents to be submitted without the need for additional authorization for a representative, which further simplifies formal procedures.

The e-Tax Office significantly simplifies relations between organizations and the tax administration. Thanks to the mobile application, dealing with tax matters has become even more accessible and convenient. Organizations that do not yet use this service should consider implementing it – it is an investment in efficiency and time savings.

What does e-Tax Office have to do with KSeF?

Although the use of the e-Tax Office is entirely voluntary, having an organization account in e-Tax Office may prove crucial from the perspective of the entry into force of the mandatory National e-Invoice System. An e-Tax Office account will be required, among other things, to submit applications for issuing invoices with attachments, which, according to the new regulations, must be preceded by a formal request to the Head of the National Revenue Administration and obtaining his approval. The e-Tax Office system will also serve an informational function – it will be used to transmit confirmations and statuses of applications submitted under KSeF, which will provide taxpayers with direct access to up-to-date information on the status of their applications and entitlements in the e-invoicing system.

More information about attachments in KSeF can be found at: https://crido.pl/en/blog-taxes/attachments-to-e-invoices-in-ksef/

We would like to point out that the actions of the Ministry of Finance, i.e. the introduction of an organization account in e-Tax Office, undoubtedly indicate that the Ministry of Finance is actively working to adapt the current situation to the upcoming entry into force of the mandatory KSeF, taking measures even beyond the catalogue indicated in the KSeF implementation plan for Poland published in April 2025, while meeting the deadlines specified therein. implementation plan for KSeF in Poland, while meeting the deadlines specified therein. In our opinion, this approach by the Ministry of Finance almost rules out the possibility of another postponement of the date of entry into force of KSeF.

Get ready today!

Entrepreneurs interested in using the attachments to e-invoices should already prepare for the registration procedure and authorize selected persons to use the e-Tax Office.

CRIDO's team of experts has extensive experience in implementing KSeF and can help you comprehensively prepare your organization for the new requirements. Contact us to discuss an implementation strategy tailored to the specifics of your industry and business needs.